FAQ
Common questions about shopping, haggling, and delivery.
How does haggling work? +
Tap "Make an Offer" on any product page. Chat with Jenny, our AI negotiator, to agree a price within our floor limits. When accepted, you receive a one-time code to use at checkout.
What payment methods do you accept? +
We accept card and bank payments via Paystack — Visa, Mastercard, Verve, and bank transfer.
How long does delivery take? +
Delivery within Lagos takes less than 24 hours once confirmed available. Nationwide delivery takes 1 to 7 days. Delivery fee is ₦2,500 in Lagos, ₦4,500 for states around Lagos. For other states, please confirm with our support team. You can also choose free office pickup at 14 Idowu Martins Street, Adeola Odeku, Victoria Island, Lagos.
What is your return policy? +
Unused items in original packaging can be returned within 7 days of delivery. Contact support to initiate a return.
Do I need an account to shop? +
You can browse and add to cart as a guest. An account (phone OTP) is required to haggle, save your wishlist, and track orders.
Are prices in Naira? +
Yes. All prices are listed in Nigerian Naira (₦) and include applicable taxes where required.
Still need help? Contact us.